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How can we help?
How can we help?
Why am I required to verify my card?
- Since we're an Internet based gaming company, we do not have the option of dealing with our members on a face to face basis.
- This being the case, our Operations Department are obliged to carry out routine checks, ensuring that any transactions made are legitimate.
- This information is normally obtained by contacting the issuing banks directly.
- Should this verification procedure be unsuccessful however, they will then proceed to request documents from the member.