On the 1st of July 2022, 888 acquired William Hill International (later rebranding as evoke plc).
This page answers some frequently asked questions around safer gambling tool management across both brands.
I'M SELF-EXCLUDED WITH AN 888 BRAND AND HAS AN ACCOUNT WITH WILLIAM HILL. WILL MY SELF-EXCLUSION BE APPLIED TO WILLIAM HILL?
- If you're self-excluded with an 888 UK brand, the self-exclusion will be applied to any account you've with William Hill.
- If you're currently self-excluded or are considering self-exclusion, we recommend you consider registering with GAMSTOP.
- GAMSTOP is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.
- To find out more and to sign up with GAMSTOP, please visit www.gamstop.co.uk.
NOTE: If, prior to 20 April 2023, you self-excluded with 888 then your Self-Exclusion will only apply to the 888 brand. You can choose to extend your Self-Exclusion by contacting William Hill Live Chat.
I'M SELF-EXCLUDED WITH WILLIAM HILL AND HAS AN ACCOUNT WITH 888. WILL MY SELF-EXCLUSION BE APPLIED TO THE 888 BRAND?
- If you're self-excluded with William Hill, the self-exclusion will be applied to your 888 account.
NOTE: If, prior to 20 April 2023, you self-excluded with William Hill, then your Self-Exclusion will only apply to the William Hill brand. You can choose to extend your Self-Exclusion by contacting 888 Live Chat.
I HAVE A PRODUCT BLOCK WITH WILLIAM HILL (FOR EXAMPLE, CASINO ONLY). WILL THAT PRODUCT BLOCK BE AUTOMATICALLY APPLIED TO MY 888 ACCOUNT?
- If you've blocked access to specific products (e.g. casino, poker or bingo) on William Hill, that product block will not be applied to your 888 account.
- You'll need to apply the product block directly with the relevant 888 brand in order to have a similar block applied on your 888 account by contacting us via Live Chat.
I'VE SET A DEPOSIT LIMIT ON MY 888 ACCOUNT(S). WILL THE PERSONAL DEPOSIT LIMITS I'VE SET UP ON MY 888 ACCOUNT(S) BE TRANSFERRED AND APPLIED TO MY WILLIAM HILL ACCOUNT(S)?
- Any deposit limit you set on your account with an 888 brand applies only to that account, and not any other account you hold with William Hill.
- Please bear this in mind when setting your budget and deposit limits on your accounts.
- To set a deposit limit on your account with any 888 brand or William Hill brand, you'll need to set the deposit limit per account with the relevant website.
- For 888 accounts, please contact our Member Support Team via Live Chat for assistance.
- More information can be found on William Hill.
IF I “TAKE A BREAK” ON MY ACCOUNT, WILL ALL MY ACCOUNTS BE SUSPENDED?
- If you 'take a break' on your 888 account, this tool applies only to that account and doesn't apply to your William Hill account.
- You'll need to apply the 'take a break' tool directly to the relevant account to have a similar tool applied to that account.
I WANT TO SELF-EXCLUDE FROM ALL ONLINE GAMBLING. WHAT SHALL I DO?
- We recommend you consider registering with GAMSTOP.
- GAMSTOP is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.
- To find out more and to sign up with GAMSTOP, please visit www.gamstop.co.uk.