888 Withdrawal Guide

Check our easy-to-follow guide to have a seamless withdrawal experience with us!

Reverse Withdrawal | Withdrawal Policy

Steps to Withdraw

How long does it take to process your withdrawal?

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Withdrawal Policy

Read the whole policy here

NOTE: This only applies if you play or registered an account in the United Kingdom.

How do I request a withdrawal?

Please see How to Withdraw information on how to request a withdrawal.

How will I receive funds once I have requested a withdrawal?

How we pay you requested amounts will depend on the payment method(s) used by you previously to make deposit(s) and the amounts that you have deposited using those payment method(s).

Your “Transaction Balance” for each payment method (other than those detailed in ‘Are there any deposit methods that do not have a Transaction Balance?’) is the total sum that you have deposited into your account via that method, less any previous withdrawals and/or refunds made to the same payment method, measured over the past 4 months. When you request a withdrawal of more than your total Transaction Balance (aggregated across all relevant payment methods), the remainder is what we call the “Remaining Withdrawal Balance”. For example, if you deposited £/$/€200 in total and requested to withdraw £/$/€450, your Transaction Balance would be £/$/€200 and your Remaining Withdrawal Balance would be £/$/€250.

When you request a withdrawal, amounts equaling the Transaction Balance of each payment method will be paid automatically to the applicable payment method(s). Your Remaining Withdrawal Balance will be paid to the payment method you select from those available in the withdrawal page in the cashier.

By way of example, if on:

• Monday you deposited £/$/€50 by Visa debit card;
• Wednesday you deposited another £/$/€50 by Visa debit card;
• Friday you deposited £/$/€50 by PayPal; and
• Saturday you deposited £/$/€50 by MuchBetter,

your total Transaction Balance would equal £/$/€200, which would be allocated to each payment method as follows:

• the Transaction Balance of your Visa debit card would be £/$/€100;
• the Transaction Balance of your PayPal account would be £/$/€50; and
• the Transaction Balance of your MuchBetter account would be £/$/€50.

If on Sunday you requested a withdrawal of £/$/€450, then the first £/$/€200 of this amount (the Transaction Balance) would be paid automatically to the applicable payment method as follows:

• £/$/€100 to your Visa debit card;
• £/$/€50 to your PayPal account; and
• £/$/€50 to your MuchBetter account.

Your Transaction Balance would now equal zero. Your Remaining Withdrawal Balance would be £/$/€250 and this would be paid to your chosen payment method(s).

How will I be paid my Remaining Withdrawal Balance?

You may request for your Remaining Withdrawal Balance to be paid to any one of the following, provided that you have deposited to your account with such methods in the past 12 months:

1. Visa credit/debit card(s) (subject to any withdrawal limits that are applied by the Visa credit/debit card issuer);
2. PayPal; or
3. MuchBetter.

We may offer you a choice of Wire Transfer if you have not deposited funds into your account, or if the above methods are not available for any reason.

Are there any deposit methods that do not have a Transaction Balance?

Yes, deposits made with certain debit cards and Mastercard/Eurocard debit cards do not have a Transaction Balance and we will not be able to offer withdrawals to such payment methods.

Debit cards

Due to regulations imposed by issuers of debit cards, we are not permitted to pay withdrawals to certain debit cards (based on individual banking institution decisions), or where issued in the following countries:

Anguilla Antigua & Barbuda Argentina Armenia Aruba Azerbaijan Bahamas Barbados Belize Bermuda Bolivia Brazil British Indian Ocean Terr British Virgin Islands Brunei Darussalam Canada Caymen Islands Chile Costa Rica Dominica Dominican, Republic Ecuador El Salvador Grenada Guadeloupe Guatemala Guyana Haiti Honduras India Indonesia Ireland, Republic of Jamaica Japan Korea Latvia Lebanon Malaysia Martinique Mauritius Mexico Montserrat Mozambique Nicaragua Oman Pakistan Paraguay Philippines Peru Saint Kitts & Nevis Saint Lucia Saudi Arabia Sri Lanka St.Vincent & Grenadines Suriname Trinidad and Tobago Turks & Caicos Islands Uruguay Venezuela 
 

Mastercard/Eurocard

Due to regulations imposed by issuers of MasterCard/Eurocard debit cards, we are not permitted to pay withdrawals to MasterCard and/or Eurocard debit cards.

How quickly will my withdrawal request be processed?

We always endeavour to process withdrawal requests as quickly as possible. Please see the Withdrawal Processing Time for more detail.

Please note that if you request multiple withdrawals within the same 24 hour period these may be combined as one payment to you. We may also delay and/or stop the processing of a withdrawal requests if you have also made a deposit which is still in process or otherwise outstanding.

In most cases, withdrawal Payment credits will be posted on your banking statements as separate transactions, and will not cancel any references on your banking statements resulting from your deposit(s) to your 888casino account.

Is there a minimum amount that I must withdraw?

Yes - if you request to withdraw less than your entire account balance (i.e. your Transaction Balance plus your Remaining Withdrawal Balance), minimum withdrawal limits apply. If your withdrawal request via the cashier is for less than the minimum withdrawal limit listed below the funds will be returned to your bankroll:

• The minimum withdrawal limit for all payment methods accepted by us is £10.

If you wish to withdraw your entire account balance (i.e. the total of your Transaction Balance plus your Remaining Withdrawal Balance) in a single transaction, that is less than the applicable minimum amounts above, then please contact us via live chat.

Will I need to provide certain documents before making a withdrawal?

In certain circumstances, you may be required to provide certain documents before we complete your withdrawal. This process forms part of our online fraud and money laundering prevention procedures.

We may require you to provide one or more of the following documents:

• A copy of photographic ID: This can be in the form of a copy of a Passport, Driver’s Licence or National ID card. Specifically it is the photograph page of the ID that we require for our verification checks. Please ensure that your name, photograph and signature are visible on the document.
• Credit/Debit Cards: A copy of the front and back of the credit/debit card(s) used to fund your account. Please ensure that all details are clearly legible to enable prompt and accurate verification. For security purposes, you should block the middle eight numbers on the front of the card and the 3 digit security code on the back of the card.
• Proof of address: This may be submitted in the form of a utility bill or a credit card statement. It should be a recent document showing your full name and address as registered on your account with us. If you provide a credit card statement please ensure that you blank out the eight middle numbers of the credit card.
• Other documentation: In exceptional cases, we may also request additional documents not included in the list above.
• Notarised documentation: In exceptional cases, we may ask for your documents to be authenticated by an appropriate qualified Notary/Solicitor and signed and stamped as proof of legitimacy.

For more information on how to provide the relevant information please see the ‘Upload your Documents Now’ page.

Can I request a withdrawal in a different currency to that of my deposits?

Yes, you can request a withdrawal in any one of the following currencies: GBP, USD and EUR.

If you request to withdraw funds in a currency different from your deposit currency, we will apply a conversion rate. All currency conversions executed by us for the purposes of allowing you to withdraw money from your account shall be executed by us at an exchange rate sourced from http://www.xignite.com (with such rates being regularly updated throughout the day). A small fee may be charged which is comparable with commercial rates offered by banks and card companies.

Once the withdrawal has been processed, we will tell you your withdrawal ID and the amount refunded in both bankroll currency and your chosen currency of withdrawal.

Can I withdraw a bonus?

Bonuses may only be withdrawn after all Bonus Policy requirements have been satisfied. Please see here for our Bonus Policy.

If you attempt to withdraw any funds from your account, you will forfeit all of your Restricted Funds (the total of bonus funds that have not yet met the wagering requirement and any winnings associated with such bonus funds - which includes without limitation Tournament Tickets, Free Bet Tokens, Profit Boost Tokens, free spins, FreePlay and Jackpot Vouchers) and any related winnings with respect to such which have not been converted to Available Funds (those funds that you have deposited and any winnings derived from such funds as well as any bonus funds that have met the applicable wagering requirements).

General

• If we terminate the offering of our business in any specific country, payouts will be subject to reasonable processing charges.
• We utilise the most advanced security and encryption technologies available, to ensure that your transaction and all of your financial information is completely secure.
• Please notify us immediately should your credit/debit card(s) be lost, stolen or cancelled or should your E-wallet status change, so we may investigate their status and confirm that payments may/may not be received.
• Jackpot prizes shall be awarded to the winners only after being validated.
• For assistance with withdrawals, or any of your other online gaming needs, please contact us via live chat.