Connection problems could be due to several reasons, most common of which are:
1. A connection error has occurred or you have been temporarily disconnected from the server.
What to do:
- Try reconnecting after a few minutes.
2. Your computer is using a Firewall or Proxy server.
What to do:
- Consult your Network Administrator, NSP (Network Service Provider) support service or use another connection.
- In order to connect to our servers you should open the following firewall ports: 701, 4095, 4096, 7100, 7200, 7500, 8500 and 8520.
- For the No Download version of 888poker, you will need to open ports: 21, 25, 110, 80, 443, 8080, 8081, 8084, and 8085.
If you are running other internet applications while playing, this could interfere with the connection, we recommend closing all other applications, to ensure a stable stream of bandwidth.
Note: If the problem persists, please notify our Member Support Department via chat. The chat is accesible once you log in your account.