New Deposit Process for Card Payments
The new regulation called PSD2 (Payment Services Directive 2) requires all customers in European countries to undergo Strong Customer Authentication (SCA) as part of the deposit process. This is not just related to gambling and applies to all ecommerce environments.
How will this affect my 888 account?
From Jan 2022, all debit card transactions initiated from UK issued cards, may require further authentication.
As part of the deposit flow – your issuer may request you to authenticate by means of a password, PIN, text message or fingerprint. You will need to provide this information to complete the deposit.
NOTE: Should you fail to authenticate, your transaction will be declined.
In some cases, your bank or card issuer may decide that this additional authentication step is not required, and your transaction will be processed as normal.
For more information about Strong Customer Authentication, please visit the European Commission site here.
Should you experience difficulties when attempting to make a debit card deposit, may we suggest that you try one of our alternative deposit methods, all of which can be found here.