Deposits via Local card should be credited to your account instantly, upon approval.
If this has not been the case, please send us the following information, to enable us to investigate this matter further:
- Time and Date of the Transaction
- Amount
- Transaction Reference Number - 15 digits (Example: 123456781234567)
If you do not have the 15-digit Reference Number for the transactions, we would require the following information:
- Time and Date of Transaction
- Amount
- Bank Name
- Bank Reference No (This can be found at the Deposit Transaction Page or on your online Bank A/C)