Why has my failed card deposit still been charged?
If your recent attempt at submitting a card deposit has not been successful, this ultimately means that we will not receive any credit for that particular transaction.
Due to card companies sometimes displaying a "hold" status for failed transactions, this may give the impression that you have still been charged.
This "hold" status should eventually be automatically removed and NO charge will be incurred or be evident within your next card statement. In order to confirm that this is the case, we also suggest that you contact your bank directly.
Please review the details previously submitted for this deposit and try again.
Alternatively, for information regarding our other accepted payment methods, please click here.