Interac e-transfer is an instant way to make deposits directly from your bank account.
However, sometimes a deposit can be declined or delayed, below is an explanation for each scenario:
Declined Interac e-transfer deposit
- If you have made a deposit via Interac e-transfer into your gaming account and it was declined, this will not have been fully completed in the system and therefore no funds would have been added to your account.
- A payment under the status auto-deposited is not a confirmation that the funds were accepted, this only means the deposit was not credited manually.
- Declined or cancelled Interac e-transfer deposits should be returned to your bank account within 3 business days.
- Should your bank confirm the transaction as debited but the funds have yet to be credited to your 888 account, please forward us proof of payment from Interac/Gigadat; which should contain the following details:
- Your name & email address (as they appear on your e-transfers)
- The date of the transfer/transaction(s)
- The amount(s) of the transfer(s)
- The 8-digit Interac Reference Number(s) (CA******)
- The proof of payment can be sent via email to trans@888brands.net.
Delayed Interac e-transfer deposit
- Not all Interac e-transfer deposits are credited immediately since it is regarded as an offline bank transfer, which the customer can finalize whenever they wish to.
- Interact operates via bank transfers, so the bank’s specific policies about this procedure need to also be taken into consideration, as this may be causing further delays.
- If you do not see the funds credited to your 888 account after 12 hours of making a deposit, please forward us proof of payment from Interac/Gigadat; which should contain the following details:
- Your name & email address (as they appear on your e-transfers)
- The date of the transfer/transaction(s)
- The amount(s) of the transfer(s)
- The 8-digit Interac Reference Number(s) (CA******)
- The proof of payment can be sent via email to trans@888brands.net.