Starting 1st October, you'll no longer able to access our sportsbook and casino in Brazil.
Account Related:
What happens to my account?
A: Your account will still be active for login and withdrawal purposes, but you're not allowed to deposit, place bets, and play games anymore.
What happens to my remaining balance?
A: Your current balance will remain untouched, until you decide to withdraw it. Withdrawal period is until 31st October.
Will I be able to access Brazil sports and casino in a different country?
A: No, you won't be able to access your registered account anywhere else.
Bet Related:
What happens to my pending bets?
A: Your open bets will be settled normally. Any open bets that are due past 31st October will be void and refunded to your account immediately.
Payments Related:
How can I withdraw my remaining funds?
A: You can get your funds following the normal withdrawing process. If you're unable to claim it before the 31st October, you'll need to contact us, so you can withdraw manually.
If my account is restricted/suspended, can I still withdraw?
A: It depends on our review. If we find that your account still need requirements, then you must send us the complete documents before proceeding to the next step. If we find that your account is suspicious, then we may decline your request for withdrawal as stated in our terms and conditions.
If my account isn't verified, can I still withdraw?
A: We'll need to complete your verification first, before you can withdraw. Any additional information will be communicated to you.